Help and Support

We are here to help and guide you through your crypto journey.  Our friendly Helpers, Moderators, and Members are always available 24/7 on Telegram and Discord.  Please contact us if you have any questions or concerns.

Frequently Asked Questions

The EverGrow Ecosystem of utilities is currently in development. These utilities are EverGrow Staking, LunaSky NFT Marketplace, Atlas Wallet, and Lucro Gaming. Release dates  pending. For more information on the status of these utilities please check the Progress Report Page  [opens in new window].

Rewards will be earned by staking EverGrow Tokens in the EverGrow staking contract. Receive ongoing BNB and EGC along with other tokens on both the BSC and ETH blockchains by staking EGC through our staking contract. 2% tax to enter staking, 0% tax to leave staking, and 1% of which is sent back into the staking pool. There is no penalty to withdraw or exit from staking at any time. (Pending Release) 

September 25th, 2021.

The price of a crypto token in TrustWallet is generated by the average price from all centralized and decentralized exchanges. This is the market price and it will fluctuate depending on the individual exchanges. The price you see on Dextools and Poocoin reflects the price of buys and sells from the main liquidity pool (PancakeSwap) and is the most accurate.

A contract address is a public and unique alphanumeric key that refers to a token's specific location and code (smart contract) on a blockchain. 

A seed phrase is a series of words generated by a crypto wallet that serve as your master key to the tokens. This is similar to a secure password which you can use to recover and access a crypto wallet. (Please remember that you should never share your seed phrase with anyone as they will gain access to your tokens and you may lose them).

In order to buy, sell or convert (swap) crypto tokens, you need to establish a secure and encrypted connection between your tokens (wallet) and an exchange or swap. When you connect your wallet, you are allowing this connection to be established so that transactions can proceed. (Please never connect your wallet to unknown websites.)

Transaction signing is a security feature that prevents unauthorized transactions between two connections.  In software based crypto wallets, you can activate transaction signing to make sure no one can make transactions without your authorization. To enable this feature in TrustWallet, select SETTINGS > SECURITY > Enable Transaction Settings.

A smart contract is a crypto term that describes a specific type of code in a blockchain which automatically executes certain functions for a consensus or agreement between parties or other smart contracts when specific conditions are met. The code is replicated across the entire blockchain (in multiple nodes) and, therefore, benefits from security, stability, and immutability.  For more information on what a blockchain is click here [opens in new window].

Keep your cryptocurrency secure by following standard cryptocurrency security protocols
Never Connect Your Wallet to Unknown Websites
You may lose your tokens if you connect to malicious websites.
Enable Transaction Signing on TW
Password-protect all transactions on your wallet.
Never give out your Seed Phrase
Your wallet seed phrase are the keys to your crypto.
Never Screenshot or store your Seed Phrase on a digital device
You may compromise your seed phrase if your device is lost or stolen.
Never Interact with Unknown Crypto
Never interact with random tokens that appear in your wallet without your knowledge and do not go to their website.
Don't fall for "Customer Support"
Never reply or interact with people claiming to be "customer support".
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